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800.449.0645 Caregiver Support

Caregiver Portal

Simple tools to help caregivers focus more on caring. 

Empower Your Caregivers 

Give your caregivers the tools they need to provide informed, quality care. The Caregiver Portal provides pertinent shift details and access to care plans on the go. 

 Directions with Google Maps

Caregivers can navigate to the client's home with a simple click, eliminating unnecessary calls to the office. 

 Mobile Care Plans

View the assessment and care plan to make sure the client's day is just right. 


GPS Mobile Clock-Ins

Caregivers can clock in and out of shifts from smartphones and tablets with ease using the GPS-enabled Caregiver Portal.

Access Info On the Go

As soon as you schedule a shift, the client's care plan and assessment are automatically available in the Caregiver Portal.

Real-Time Shift Updates

Updating shift tasks is easy with the Caregiver Portal. Caregivers can update completed tasks and leave written detail so everyone is in the loop.

Provide the Best Tools for Your Front Line

Caregivers prefer agencies that provide tools to keep their focus on caring for your clients. The Caregiver Portal keeps your agency and the caregiver in touch and important information top of mind. 

 Better Care

When caregivers spend less time on administrative tasks and paper time logs, they spend more time caring for your clients. 

 Stay Focused on What Matters

How many phone calls do you get each week from a caregiver asking for directions or shift details? The Caregiver Portal keeps your office staff focused with fewer disruptive calls to the office. 


Access to Key Shift Details

Caregivers have access to everything they need to show up on time for their shifts - shift time, location, directions, and more.

Mobile Access

The Caregiver Portal is easily accessible from any mobile device, which means information on the go!

You've Got Questions. We've Got Answers.

Is there an additional cost for the Caregiver Portal?

No! The Caregiver Portal is included in the monthly price of WellSky Personal Care.

How much does the Caregiver Portal cost?

There is no additional charge to use the Caregiver Portal. Grant access to as many caregivers as you like.

How does the Caregiver Portal help caregivers?

The Caregiver Portal shows caregivers their confirmed work schedule, client care plan, tasks to be completed, and Google Maps directions to the client's house. Caregivers can also clock in via the Caregiver Portal. 

What devices can caregivers use to access the Caregiver Portal?

Caregivers can access the Caregiver Portal from any device - desktop, laptop, and Android, iPhone, or Windows mobile phones. 

How does the Caregiver Portal help my office staff?

Fewer phone calls into the office mean your staff stays focused on what matters. When caregivers can see their shift details and directions to their shift location, offices see a dramatic decrease in unnecessary calls.

How do the Google Map directions work?

Caregivers can log in and see the address of their client. By clicking the address, Google Maps opens up and automatically inputs the client's address. If the caregiver is on a GPS-enabled mobile device, Google Maps will take them straight to the client's home.