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800.449.0645 Caregiver Support

Human Resources

Make sense of managing caregivers.

Attract, Retain & Delight Caregivers

We've created an experience for caregivers, schedulers, and recruiters that makes managing your staff easy. 

 Electronic Job Application

Your agency receives a link to an online caregiver application for use on your web site. Use standard questions or ask your own. Eliminate duplicate data entry and begin recruiting caregivers immediately. 

 Expired Certification Alerts

Track car insurance, CNA, TB, First Aid, CPR, and any other certifications. WellSky Personal Care automatically emails caregivers when renewal dates are near. Caregivers begin to bring in their renewed credentials without you making a single call. 


Background Checks

Run a full background check including FBI, Sex Offender, SSN, and County Criminal checks. 

Express Screen

A quick, inexpensive check ensures spending time interviewing the caregiver is worth it. 

Annual Re-Screen

Automatically run the annual background re-screen to stay compliant. 

Message Center

Send caregiver messages via text and email with delivery confirmation. Their replies go to your email inbox and show up on the WellSky Personal Care dashboard. A manifest of your conversation is saved for future reference. Even when you reply through your email system, the entire conversation is saved. Great for defending unemployment claims. 

 Star Ratings

Give caregiver star ratings to quickly assign cases. 

 Go Paperless with the File Vault

Upload any files as part of the caregiver record. Access on the go and eliminate the paper clutter in the office. 


Be Compliant

Our compliant background screening fulfills the requirements set forth by the Fair Credit Reporting Act (FCRA), Equal Employment Opportunity Commission (EEOC), and state-level regulations with respect to consumer reporting.

Hiring Status Tracking

Track every stage of the hiring process.  

You've Got Questions. We've Got Answers.

How does the electronic job application work?

Your agency receives a link to post on your web site or in job listings. Use a standard set of questions or customize your own. The caregiver job application is directly routed to the Caregiver Applicant section of WellSky Personal Care to complete the recruiting and hiring process. 

How much does the HR module cost?

The HR module is included with your WellSky Personal Care fees. Additional fees may apply for use of credit card, ACH, and background checks. 

Can I track how many full-time employees and full-time equivalents I have?

Yes - WellSky Personal Care's home care management system has an FT and FTE report so you can track whether your agency might be required to provide health benefits as part of the Affordable Care Act's Employer Mandate. 

How does CareFinder work?

CareFinder matches the client's preferred and required needs with caregiver attributes to recommend the top available caregivers. 

Are caregivers notified automatically when their certificates are expiring?

Yes! WellSky Personal Care's home care software system automatically sends caregivers an email reminder to update their expiring certification, driver license, or any other requirement you want to track. 

How can WellSky Personal Care help with my state audit?

We have dozens of agencies who have reported that their auditor loved the WellSky Personal Care home care software system, too! Most of the data and files an auditor needs are easy to access within WellSky Personal Care. Paper files are often hard to track down. Use WellSky Personal Care's reporting and HR module to pass your audit without sweating.