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800.449.0645 Caregiver Support

Quality of Care

Improved health outcomes & lower healthcare costs

Are you tracking the right data for effectively managing and reducing hospital admissions?

Recipients of non-medical home care often have chronic health conditions that lead to hospitalizations, some of which may be preventable.

WellSky Personal Care's Quality of Care module improves outcomes and lowers healthcare spending by monitoring, reporting, and preventing serious complications among patients with chronic conditions. By using tools that capture changes in condition and hospitalization data, you gain better insight into your clients’ care and can more effectively respond to their needs.

The Quality of Care module consists of two main components, the Change in Condition protocol and Hospitalization Tracking.


Frontline caregivers play a critical role in monitoring, reporting, and preventing serious complications among patients with chronic conditions.

Change in Condition Protocol

Change in Condition leverages the protocol developed by Harvard Medical School and provides better visibility into your clients' conditions and reduces hospitalizations. Your agency is immediately alerted to potential complications so you can work with the family and the caregiver to prevent the condition or issue from becoming worse - or better yet work to prevent avoidable hospitalizations.


Hospitalization Tracking

Hospitalization Tracking gives you visibility into client admissions, a powerful capability that acute-care providers are looking for when partnering with best-in-class home care agencies.

Manage readmissions by tagging client who are discharged with Congestive Heart Failure (CHF), Pneumonia, Chronic Obstructive Pulmonary Disease (COPD), Heart Attack (AMI), Heart Failure (HF), stroke, Coronary Artery Bypass Graft (CABG), hip/knee replacement, and other conditions.

Report on results through the pre-configured Hospitalization Tracking by Referral Source report.


The Result

The Quality of Care module means better care for your clients and differentiation for your agency, helping you operate as efficiently as possible and grow!

Increased quality of care through systematic monitoring, documentation and escalation processes
Reduced hospitalizations
Reinforcement of your agency’s commitment to client safety with Change in Condition protocol
An important differentiator for your agency with potential clients and referral sources - and helps foster stronger relationships with acute care organizations by demonstrating best practices for reducing hospitalizations