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800.449.0645 Caregiver Support

Home Care Scheduling Software

Manage more caregivers with fewer errors.  

First Come, First Serve Scheduling

Fill open shifts in minutes! Send a shift invitation to selected caregivers. They can receive the shift offer via text, email, or in the ClearCareGo caregiver mobile app. The first to respond and accept the shift gets scheduled! Take a look:

 
 
 
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Cut Scheduling Time by 80% 

CareFinder completes a complex matching algorithm and recommends qualified, available caregivers. Send open shift opportunities to one or more caregivers via email or text. Caregivers accept or decline the shift by replying on their phone or via email. The client details, tasks for the shift, and Google Maps directions are pushed to the Caregiver Portal and the ClearCareGo mobile app.

 Match the Right Caregiver

Filter caregivers by more than 20 criteria, including distance, CNA, driver, availability, overtime, and client required and preferred criteria. 

 Stay in Control of Your Reputation

Shift callouts are unpredictable. Your instincts are good, but with CareFinder you'll be great at placing the right caregiver - not just the first one to pick up the phone.

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Automatic Schedule Posting

Once schedules are confirmed, shifts appear in the Family Room, the Caregiver Portal, and the mobile app.

Defend Unemployment Claims

Shifts offered and caregiver replies are saved. Print a report to defend claims.  

Prevent Overtime Costs

Be alerted at the point of scheduling if a caregiver will hit overtime. 

The Live View 

The Live View Dashboard, available in either a weekly or daily view, makes it easy to monitor care in real time. The color-coded schedule quickly draws your attention to missed time clock events. Click to see shift details and contact information so you can take appropriate action immediately.

 Drag and Drop

When changes to the schedule take place, drag and drop single shifts or all future dates.

 Color-Coded & Real-Time Alerts

Missed time clock events are color-coded, appear on your dashboard, and are emailed so you can act quickly. 

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Heads Up Display

Display the Live View Dashboard on a computer, tablet, or TV in the office. Respond immediately when late or missed clock-ins occur. 

Bulk Scheduling Tools

Tools for large agencies make bulk scheduling and changes a breeze. 

You've Got Questions. We've Got Answers.

What is the difference between home health scheduling software and private duty scheduling software?

Home care scheduling software supports private pay clients who need non-medical care. 

How do I prove shifts were offered to caregivers who are filing for unemployment benefits?

WellSky Personal Care's healthcare scheduling software records all shifts that were offered and the caregiver's response. Print or email a report for the dates in question to support your unemployment hearing. 

How do I determine pay rates during the scheduling process?

Select default rates for each client or caregiver, or override if changes are needed. Instead of needing to click to the client and caregiver profiles, we make it easy and allow for pay changes while scheduling. 

Does the schedule appear in the Caregiver Portal/mobile app and The Family Room automatically?

Yes! When a shift is confirmed, both the family and caregiver have automatic access to the schedule, shift notes, and the care plan. 

What is 2-way message threading?

WellSky Personal Care's 2-way message threading allows an agency to send shift availability to caregivers via text, email, or both. Replies go to your inbox and in to the WellSky Personal Care system. The ongoing conversation is recorded in WellSky Personal Care - even if you reply by email or the caregiver replies via text!

How can I prevent scheduling caregivers more than 40 hours?

Overtime alerts will notify the scheduler as soon as you pick the caregiver so you don't accidentally schedule caregivers who would be put into an overtime situation.